Returns and Exchanges

Return and Exchange Policy

Agriclé accepts the exchange or return of products within thirty (30) days following the date of purchase indicated on the receipt, and under the following conditions:

  1. The product must be intact, clean and unused.
  2. The product must be in its original packaging, if applicable.
  3. The original receipt must be provided with the product.
  4. For verification purposes, you may be required to provide your name, contact information, phone number or email address.

A refund accepted by Agriclé will be reimbursed according to the original purchase payment method.

The buyer is responsible for any return or exchange delivery fees, unless Agriclé mistakenly sent the wrong product.

Fees withheld by Agriclé for an exchange or a return:

  • Within thirty (30) days following the date of purchase: No fee
  • If a return or exchange is accepted by Agriclé for specific reasons over thirty (30) days following the date of purchase, a 15% fee will be withheld from the amount of the receipt before taxes.

Customized and off-standard products are neither exchangeable nor refundable.

The manufacturer’s warranty applies to all products.